Codak Web Host Privacy Policy

Codak Web Host a service provided under the parent company Codak Web Services (“Codak,” “We,” “Our,” or “Us”), values your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use our web hosting services, sign up for an account, or interact with our website. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information from you when you interact with our services in several ways, including during account registration, service usage, and communication with our support team. The types of information we collect may include:

• Personal Identification Information: Name, email address, mailing address, phone number, billing information (such as credit card details), and other contact details.

• Account Information: Username, password, account preferences, and details about the services you are using.

• Payment Information: Credit card numbers, PayPal account information, billing address, and other necessary payment details for processing transactions.

• Technical Data: Information about your device, IP address, browser type, operating system, internet service provider, and other technical information automatically collected through our website and services.

• User Content: Any data, files, and content that you upload, store, or manage on your hosted website or through our services, including website data, databases, email communications, and other content.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to process your orders, manage your account, provide technical support, and ensure the proper operation of our hosting services.

• To Communicate with You: We may use your contact information to send you important updates about your account, including service renewals, billing notifications, or changes to our terms and policies.

• Billing and Payment Processing: Your payment information is used to process payments for services rendered and to manage your subscription billing.

• To Improve Our Website and Services: We analyze technical data to enhance the performance of our website, optimize user experience, and address any technical issues or errors.

• Marketing and Promotions: With your consent (where applicable), we may use your email address to send you promotional offers, newsletters, and marketing communications. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

• Compliance and Legal Obligations: We may use and disclose your information to comply with legal obligations, enforce our terms of service, or protect our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in providing and improving our services, such as payment processors, hosting infrastructure providers, and email delivery services. These providers are contractually obligated to protect your information and may only use it to perform services for us.

• Legal Compliance: We may disclose your information if required by law, in response to legal requests from government authorities, or to protect our rights, property, or safety, as well as that of our users.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you in advance if such a change occurs, and your information will continue to be protected in accordance with this Privacy Policy.

4. Data Retention

We will retain your personal information for as long as necessary to provide our services and to comply with our legal obligations, resolve disputes, and enforce our agreements. If you choose to close your account, we will delete your personal data, unless retention is required by law, for backup purposes, or for legitimate business interests.

5. Data Security

We take data security seriously and implement appropriate technical, physical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights may include:

• Access: The right to request access to the personal data we hold about you.

• Correction: The right to request correction of any inaccurate or incomplete personal data.

• Deletion: The right to request the deletion of your personal data, subject to legal obligations and business needs.

• Data Portability: The right to request a copy of your personal data in a commonly used, machine-readable format for transfer to another service provider.

• Objection: The right to object to processing of your personal data, particularly for marketing purposes.

• Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or contacting us directly.

To exercise these rights, please contact us using the details provided in the “Contact Us” section below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and local storage) to enhance the functionality of our website, improve user experience, and analyze usage patterns. Cookies are small files stored on your device that allow us to track your preferences, session information, and other interactions with our website.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use some features of our website.

For more information on how we use cookies and tracking technologies, please refer to our Cookie Policy.

8. Third-Party Links

Our website and services may contain links to third-party websites or services that are not operated or controlled by Codak Web Host. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing them with your personal information.

9. Children’s Privacy

Codak Web Host does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

10. International Data Transfers

If you are located outside of [Your Country], please note that your personal information may be transferred to and processed in [Your Country] or other countries where Codak Web Host operates. By using our services, you consent to such data transfers and agree to the storage and processing of your data in these locations, which may not have the same data protection laws as your home jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information